Ads2cycle Legal

Refund & Cancellation Policy

Effective date: August 25, 2026 · Version 2026-08-25

This policy explains when you can cancel a booking, when refunds are available, and how refunds are handled.

The 72-hour rule

Cancellations must be made at least 72 hours before your scheduled advertising time to qualify for a cancellation refund.

Customer cancellations

Cancel at least 72 hours before your scheduled advertising time and you may receive a refund according to the applicable booking and refund terms.

If you cancel less than 72 hours before your scheduled advertising time, the booking is generally non-refundable, because the advertising inventory has been reserved for you and may no longer be reasonably resold.

In unusual circumstances, Ads2cycle may provide a credit, rescheduling option, partial refund or other accommodation at its discretion.

You can cancel eligible bookings from your account dashboard, or contact us at ads2cycle.co@gmail.com.

If a campaign is affected by weather, safety or operational issues

Campaigns may occasionally be shortened, delayed, rescheduled or cancelled for reasons such as severe weather, unsafe riding conditions, road closures, equipment problems or other circumstances outside our reasonable control (see the Terms of Service). During our launch phase we use these guidelines based on how much of the campaign was delivered:

Campaign completedWhat we may provide
90%–100%Considered substantially completed. No automatic refund is required; Ads2cycle may still provide a partial refund, campaign credit or other accommodation at its discretion.
60%–89%Ads2cycle may provide a partial refund, campaign credit or a rescheduled campaign depending on the circumstances.
0%–59%Ads2cycle may provide a full refund or a rescheduled campaign.
No campaign deliveredAds2cycle may provide a full refund or a rescheduled campaign.

Ads2cycle may, at its discretion, provide a more favorable resolution when appropriate, including a larger refund, full refund, campaign credit, or rescheduling.

How refunds are handled

  • During our launch phase, refunds are reviewed and issued manually by the Ads2cycle team rather than automatically by the website.
  • Approved refunds generally go back to the original payment method.
  • Actual processing time depends on the payment processor and your financial institution.
  • If a refund cannot be returned to the original payment method, we will work with you on an alternative such as a campaign credit.

Advertisement changes and the cutoff

Ads2cycle prepares advertisements, playback schedules, equipment and routes before a campaign. After the booking cutoff shown during checkout, your advertisement may no longer be changed or replaced. The cutoff is separate from the 72-hour cancellation rule.

Questions

Ads2cycle · Email ads2cycle.co@gmail.com · Phone 918-715-4685